Shop policies

Return Policy

I don't accept returns, exchanges, or cancellations, but please contact me if you have any problems with your order, such as damages, missing items, etc. I do not take any responsibility for orders that are sent to the wrong address at the customer's fault; please double check your shipping address.

 

International customers

Buyers are responsible for any international shipping cost, customs and import taxes that may apply. I'm not responsible for delays due to customs. 

 

Intellectual Property/Copyright

*All embroidery designs and patterns are created and owned by Vanessa Alvariño, Cocoone Studio. All rights reserved. Please do not redistribute. Items made with these patterns are not for commercial use and should not be sold, but can be gifted.